Persönlicher Kontakte, Service Center & Remote Support
ICT-Cloud.com ® Support Center aufrufen
Auf dem Service Center können sich Kunden und Partner anmelden und die eigenen Tickets einsehen. Alle E-Mails an firstname.lastname@example.org werden über das Service Center abgewickelt und dem entsprechenden Ticket zugeordnet. Über das Service Portal kann somit auch bei einem Ausfall eines wichtigen Dienstes wie bspw. E-Mail mit einem ICT-Cloud.com Techniker kommuniziert werden.
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